A loss adjuster in the UK market is an independent claims specialist appointed by insurers to investigate, validate, and quantify more complex or higher‑value claims, ensuring that settlement aligns with policy terms and factual circumstances. Insurers, brokers, and policyholders benefit from loss adjusters’ technical, forensic, and project‑management skills, but effective engagement requires clear instructions, agreed authority levels, and good communication to balance technical rigour with customer care and timely resolution.
AI-driven attacks, data theft and online asset losses are increasing in complexity and exposing gaps in expertise and coverage
Deal deepens its London presence and broadens its support for insurers on specific dispute claims
Sedgwick executives lift the lid on new global platform and rising complexity in specialty adjustments
Initiative introduces dedicated underwriting days, in-office training and cross-selling support
London-based hub will be supported by additional centres across Asia, the Middle East and the Americas