As the government shutdown extends into its third week, USAA said that it is encouraging its military and federal employee members to remain proactive in safeguarding their financial stability.
The association said that it has delivered more than $300 million in relief to over 90,000 members since the shutdown began.
USAA, which serves more than 14 million members, has implemented a support program that includes loans, flexible payment and fee arrangements, and personalized financial guidance. The insurer announced that this program will be extended through the next pay period and will adapt as necessary in response to ongoing changes.
“We know the weight that uncertainty can bring, especially for those who serve,” said Michael Moran (pictured above), president of USAA Federal Savings Bank. Moran said that USAA’s role is not only as a bank, but as a partner prepared to listen, guide, and support members throughout the shutdown.
To date, USAA has provided more than $300 million in financial relief, including approximately 82,000 loans totaling over $294 million for members experiencing paycheck disruptions. The association has also granted over 11,100 consumer loan payment extensions, freeing up $15 million for members’ immediate needs, and more than 7,600 credit card payment extensions totaling $2.8 million. Nearly 33,000 deposit accounts have received waived or refunded overdraft fees.
In 2024, the association donated $1 million to aid recovery efforts following Hurricane Helene, distributing funds to the American Red Cross, Team Rubicon, and Feeding America to help families and communities affected by the storm.
The company has also pledged $500,000 in aid for Texas flood relief in July, supporting organizations such as the Community Foundation of the Texas Hill Country, Texas Search & Rescue, Red Cross, and Salvation Army.
In addition to direct financial assistance, USAA is offering guidance to help members manage their resources during the shutdown. The association advises members to prioritize essential expenses such as groceries, mortgage payments, and utilities, and to use financial accounts strategically to avoid penalties and preserve long-term goals.
Members are also encouraged to contact financial institutions early if they anticipate payment difficulties and to use emergency savings if available, with the expectation of back pay once the government reopens.
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