Brown & Brown has appointed Steve Hearn (pictured above) as president of its Retail segment. Hearn will also continue in his current role as chief operating officer, according to the company.
The company said the move is intended to maintain business continuity as it pursues further growth. Barrett Brown, who previously served as president of the Retail segment, is on a personal leave of absence.
“Steve is an ideal choice to execute our playbook that is designed to drive excellence, scale and market-leading position,” said Powell Brown, president and chief executive officer. Brown highlighted Hearn’s 35 years of industry experience and operational focus, noting that Hearn is “uniquely qualified to lead the retail business going forward and serve as a driving force for US and international growth.”
Brown added that Hearn’s leadership will support new opportunities, innovation, increased collaboration, and the integration of Accession Risk Management Group.
Earlier in the year, Hearn was also tapped to lead all operations outside of North America, covering both retail and specialty distribution segments. In this expanded role, he is responsible for supporting Brown & Brown’s global strategy and overseeing international business activities.
Hearn will continue to oversee global operations in addition to his new responsibilities. Alongside the Retail senior leadership team, he will work to expand and optimize Brown & Brown’s global Retail platform.
To support the company’s global footprint, Hearn will divide his time between the UK, broader European market, and the United States. He is based in London but plans to relocate to Daytona Beach, Fla., pending work visa approvals.
This year also saw Brown & Brown announcing a series of appointments within its retail segment, including the naming of Mark Manzi as North American retail brokerage leader. This move was part of the company’s integration efforts following its acquisition of Risk Strategies.
Brown & Brown reported second-quarter 2025 GAAP revenue of $1.3 billion, a 9.1% year-over-year increase. Commissions and fees rose by 8.2%, organic revenue increased by 3.6%, and adjusted EBITDAC was up 12.1% with a margin of 36.7%.
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