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Succeeding in a hard market and a soft market

In this edition of Insurance Business TV, recorded in late 2025, meet Jenna Gibbs, of Crawford. She delves into how to make business a success in both a hard market and a soft market. In addition, she talks about the lessons learned from recent catastrophes and some standout events.

 

Growing market complexity and hype

Growing market complexity and hype

What's critical to success in the insurance industry?

What's critical to success in the insurance industry?

Inside the COO playbook

Inside the COO playbook

How are organizations responding to complex risks?

How are organizations responding to complex risks?

Why insurance has gone hyper niche

Why insurance has gone hyper niche

How the specialty program market is evolving

How the specialty program market is evolving

Preparing your organization for success

Preparing your organization for success

How rising complexity is driving niche insurance programs

How rising complexity is driving niche insurance programs

Are structural changes genuinely helping women in insurance?

Are structural changes genuinely helping women in insurance?

Taking on hard markets and soft markets

Taking on hard markets and soft markets

How to demonstrate value through tougher times

How to demonstrate value through tougher times

Why it's time to embrace AI

Why it's time to embrace AI

Closing protection gaps together

Closing protection gaps together

How the industry needs to adjust its approach to catastrophic events

How the industry needs to adjust its approach to catastrophic events

Showing value and capitalizing on possibilities in insurance

Showing value and capitalizing on possibilities in insurance

It's time to be transparent with clients

It's time to be transparent with clients

What's driving the E&S market forward?

What's driving the E&S market forward?

Accelerating to the c-suite

Accelerating to the c-suite

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