California CT claims drive Employers Holdings to massive net income collapse

Company is posting a combined ratio more than 25 points above the industry average

California CT claims drive Employers Holdings to massive net income collapse

Workers Comp

By Kenneth Araullo

A surge in California Cumulative Trauma (CT) claims has pushed Employers Holdings to a steep earnings decline, with the workers' comp specialist posting financial results that stand in sharp contrast to the broader industry's sustained profitability streak.

Full-year 2025 net income fell to $10.8 million ($0.46 per diluted share) from $118.6 million ($4.71 per diluted share) in 2024, as deteriorating underwriting performance overwhelmed steady investment gains.

Adjusted net income declined to $21.8 million ($0.93 per diluted share) from $94.0 million ($3.73 per diluted share). The GAAP combined ratio widened to 110.9% from 97.9%, with the loss and LAE ratio climbing to 76.4% from 60.9%.

Gross premiums written edged down to $756.1 million from $776.3 million, while net premiums earned rose to $761.9 million from $749.5 million and policies in-force grew to 133,605. Net investment income rose 9% to $116.7 million.

The company returned $215.4 million to stockholders through share repurchases and dividends – a figure that dwarfs full-year net income and reflects the deployment of prior retained capital.

Unlike standard workers' comp claims tied to a single incident, cumulative trauma claims arise from repetitive stress or motion injuries that develop gradually over time. The California Workers' Compensation Institute puts the cost differential in stark terms: CT claims cost 53% more than specific-event claims, and 91% of CT lost-time claims involved an attorney.

The trend is not new – CT claim frequency in California has doubled over the past decade — but it is now landing directly on Employers Holdings' financial results.

The California Department of Insurance has estimated the state's projected accident year combined ratio at 123% for 2024 – the highest in nearly 15 years.

Chief executive Katherine Antonello (pictured above) noted the issue remains California-specific, with claim frequency in other states and non-CT claims in California continuing to trend favorably.

Out of step with the industry

The contrast with broader workers' comp performance is sharp. NCCI data puts the industry's calendar year combined ratio at 86% for 2024 – the eighth consecutive year under 90% and the eleventh straight year of underwriting gains. AM Best places the line's combined ratio at 88.8%, the lowest among major property/casualty lines.

Against that backdrop, Employers Holdings' 110.9% represents a roughly 25-percentage-point gap, concentrated in California, which accounts for 45% of the company's premiums.

The fourth quarter produced a net loss of $23.4 million ($(1.06) per diluted share), against net income of $28.3 million ($1.14 per diluted share) a year earlier. The period included $49.7 million in investment losses from a strategic portfolio rebalancing – a deliberate management decision rather than a reflection of underwriting deterioration.

Alongside its financial results, Employers Holdings launched an Excess Workers' Compensation product targeting large self-insured employers and joint powers authorities, underwritten by Employers Assurance Company and rated A (Excellent) by AM Best.

Antonello said the product was developed using AI internally, with AM Best separately reaffirming its financial strength rating across the company's subsidiaries.

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