The Hanover sees improved underwriting in Q1 amid elevated catastrophe losses

Operating gains and reduced catastrophe impact drove overall improvement

The Hanover sees improved underwriting in Q1 amid elevated catastrophe losses

Insurance News

By Kenneth Araullo

The Hanover Insurance Group has reported first-quarter 2025 net income of $128.2 million, up from $115.5 million in the same period last year. 

Operating income for the quarter was $141.8 million compared to $111.9 million in the prior-year period. 

The company posted a net return on equity of 17.4% and an operating return on equity of 17.2% for the quarter. The total combined ratio stood at 94.1%, with catastrophe losses accounting for 6.3 points. Excluding catastrophe losses, the combined ratio was 87.8%. 

Net premiums written increased by 3.9% during the quarter. Renewal price increases were reported at 13.1% in personal lines, 11.1% in core commercial, and 8.4% in specialty. Corresponding rate increases were 11.8% in personal lines, 9.1% in core commercial, and 5.9% in specialty. 

The loss and loss adjustment expense (LAE) ratio for the quarter was 63.3%, down 1.3 points from the same period in 2024. The current accident year loss and LAE ratio, excluding catastrophes, was 58.3%, reflecting a 1.0-point improvement, largely attributed to performance in personal lines. 

President and CEO John C. Roche (pictured above) said that the company delivered a strong operating return on equity in the face of significant US catastrophe events. 

Comparatively, in the third quarter of 2024, the group reported a combined ratio of 95.5%, with a notable improvement to 88.3% when excluding catastrophe losses, which amounted to $105.9 million, contributing 7.2 points to the overall ratio. 

Operating income also saw a substantial rise, reaching $111.3 million compared to $6.8 million in the third quarter of 2023. 

The Hanover’s other segments in Q1 2025 

Net investment income was $106.1 million, an 18.3% increase from the prior-year quarter. The increase was supported by higher earned yields and cash flows, though slightly offset by lower income from partnerships. Investment income from fixed maturities rose 23.2%. 

Book value per share stood at $84.56 as of March 31, 2025, up 6.8% from the end of 2024. The increase was driven by quarterly earnings and a reduction in the unrealized loss position on the fixed maturity portfolio. 

In the core commercial segment, operating income before taxes was $26.8 million, down from $71.5 million a year earlier. The segment’s combined ratio increased to 103.4% from 93.9% in Q1 2024. Catastrophe losses totaled $46 million, or 8.5 points of the combined ratio, up from $20.7 million, or 3.9 points, in the prior-year quarter. 

Specialty segment operating income before taxes rose to $64.6 million from $58.8 million in Q1 2024. The combined ratio remained steady at 87.7%, compared to 87.6% a year earlier. Catastrophe losses were $14.7 million, or 4.3 points, compared to $7 million, or 2.2 points, in the same period last year. 

Personal lines recorded operating income before taxes of $94.2 million, up from $18.9 million in Q1 2024. The combined ratio improved to 89.7%, down from 101.0% a year ago. Catastrophe losses in this segment totaled $34.9 million, or 5.6 points of the combined ratio, compared to $59.2 million, or 9.9 points, in the previous year. 

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