Lloyd’s has appointed Stephane Flaquet (pictured above) as chief operating officer, effective Sept. 1, 2025, the company announced.
He will join the Lloyd’s executive team and report directly to chief executive Patrick Tiernan.
Flaquet will oversee the market’s operations function, which provides services to both the Lloyd’s market and corporation. His responsibilities will include executing the operations strategy, managing technology, data and change initiatives, and leading the corporation’s work on market infrastructure resilience.
He will also be responsible for all activities connected to Blueprint Two, Lloyd’s modernization program.
Flaquet succeeds George Marcotte, who has served as interim COO since September 2024.
He joins from Hiscox, where he has worked since 2010 in several roles, most recently as group chief operations and technology officer. His earlier career includes senior positions at American International Group and Capital One.
“Stephane’s experience will be integral to delivering operational excellence, flexibility and scalability to the Corporation and the market. This will drive efficiencies and modern working practices to meet the challenges of our evolving insurance market. I look forward to having him in my team,” Tiernan said.
The COO appointment follows a series of recent leadership changes at Lloyd’s. Earlier this year, Nathan Adams was named chief people officer and joined the executive committee, bringing more than two decades of HR and transformation experience from roles at Aviva and Barclays.
Alexandra Cliff was confirmed as chief financial officer, effective May 1, after serving as deputy CFO since 2022; she succeeds Burkhard Keese, who will shift his focus to capital strategy and the London Bridge 2 initiative.
Then-CEO John Neal also stepped down in May after more than six years in the role, with plans to move into senior positions at Aon. In governance, Alexander Baugh joined the Lloyd’s Council as an independent nominated member, taking on the chairmanship of its risk committee and a seat on the audit committee.
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