Domestic & General’s US turnaround delivers 106% revenue surge ahead of £2.1 billion exit

Strong profitability is fueling results at a UK market giant that's about to join forces on the other side of the Atlantic

Domestic & General’s US turnaround delivers 106% revenue surge ahead of £2.1 billion exit

Insurance News

By Kenneth Araullo

Domestic & General posted adjusted EBITDA of £147.1 million for the nine months ended December 31, 2025, representing an 18% increase and a 16% margin on revenue.

The latest results arrive as the UK's leading appliance care provider prepares for a £2.1 billion acquisition by Asurion LLC, a deal that would create one of the world's largest technology and appliance protection platforms.

Group revenue reached £921 million, up 6% year on year, with subscription-based revenues totaling £843 million, an 8% rise that accounted for the majority of D&G's revenue during the reporting period.

The profitability gains came as D&G leveraged its position as a specialist warranty provider with over 110 years of experience serving millions of UK households through a network of more than 25,000 independent engineers, company data shows.

US operations turn profitable

The company's US operations showed expansion, with subscription revenue climbing 106% to £43 million from £21 million in the year-earlier period. The US business recorded adjusted EBITDA of £9.1 million, turning positive as it moved beyond its initial phase.

D&G's US subscriber base reached approximately 476,000 customers, representing 100% growth in subscription customers. The market remains a focus area for the company's expansion strategy.

Asurion deal eyes connected home market

Asurion LLC entered into an agreement with D&G's shareholders to acquire the business on 2 December 2025, with the transaction valued at £2.1 billion and expected to close in mid-2026 pending regulatory approvals, sources told Bloomberg News.

The strategic rationale centers on the convergence of technology and appliances in the fast-growing $154 billion connected home devices market, industry commentary indicates. The combination will extend Asurion's geographic reach whilst giving D&G access to Asurion's predictive diagnostics, intelligent logistics and AI-powered service capabilities.

The combined entity will unite Asurion's customer base of over 230 million with D&G's 6.8 million subscription customers globally, creating one of the world's largest end-to-end providers of technology and appliance protection. D&G will continue operating under its own brand and leadership structure following completion, the companies said.

"The deal could reshape competitive dynamics in the UK's appliance protection sector, where D&G has long been the leading provider," industry analysis suggests. Key competitors in the UK market include retailers like Currys, Amazon, Argos and John Lewis & Partners.

Matthew Crummack, chief executive officer, said the company "delivered continued strong performance through the period, with consistent growth in our high-quality, subscription-based revenues and further momentum across all our key markets."

He noted that subscription growth "translated into double-digit growth in adjusted EBITDA, reflecting strong customer retention, disciplined cost control, and the benefits of our scalable model."

Asurion CEO Guru Gowrappan said D&G's "deep customer relationships and expertise in appliance protection make them a natural, highly complementary partner" as Asurion expands its vision to become "the CTO of the home."

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