Online shopping is more in demand now than ever. As auto insurance shopping goes virtual, what is the role of the agent? In this episode, Stuart Ganis of ITC sits down with IBA to discuss shifts in consumer behavior, the digitization of auto insurance shopping and, importantly, how agents must adapt in order to competitively offer a positive virtual customer experience to maintain growth.
ITC is offering opinions on this podcast for informational purposes only. Responses represent individual opinions and do not necessarily reflect the views of ITC.
This episode is presented in partnership with
For more, visit https://www.getitc.com/
Agility, tech, and niche expertise will be differentiators, says TMPAA head
In 2026, protection for affluent families is less about buying more coverage and more about building resilience
Behind the Marsh program aiming to redefine leadership and equity in a traditionally male-dominated sector
Find out what every contractor and broker needs to know to stay protected and ahead in today's construction insurance market
Amwins SVP brings lessons from the track to the insurance boardroom
"Lloyd's is more like Shark Tank than you think."
How can the industry break down barriers?
How much can it help?
CEO shares her path from being an immigrant to a successful insurance firm owner
CEO on how the M&A market has evolved
How can brokers leverage the London marketplace?
Examining the value of integrating technology with Part D coverage and enhance your customer's experience
Veteran shares the biggest misconception about insurance careers
How will major trends affect businesses? And can brokers help their clients mitigate emerging risks? Listen to the full podcast now
Innovation in renewables is ramping up but how can we insure the risks?
What do customers really want and how can insurers respond accordingly?
