Heather Turner

Heather Turner

Heather is currently a staff writer with Insurance Business.

Prior to joining IB, Heather served on the editorial team of lifestyle publication Ocean Drive and went on to multi-cultural advertising agency Alma DDB in Miami. A graduate of Florida State, Heather brings both print and digital journalism expertise, as well as keen insight relevant to each member of the global Insurance Business family of publications.

Contact: Heather.Turner@keymedia.com

Sell to the modern buyer

Sell to the modern buyer

“When you update how you sell, you adapt to the buyer,” says expert

Is your AMS wearing your agency down?

Is your AMS wearing your agency down?

Producers need more from their management systems, but are providers failing to deliver?

Increase your agency's organic reach by 135%

Increase your agency's organic reach by 135%

Expert shares how one method can transform your agency’s content strategy

What’s on the horizon for commercial claims?

What’s on the horizon for commercial claims?

Claims tech will revolutionize commercial lines, but not in the way that you may think

Are retention rates fooling you?

Are retention rates fooling you?

Relying on blanket retention rates can be misleading. Here’s what you should do instead

How SEO can affect your bottom line

How SEO can affect your bottom line

Tips on how agencies can add to their bottom line through SEO strategies

How technology transformed trucking insurance

How technology transformed trucking insurance

Other areas can also benefit from usage-based technology

Do you have control over online reviews?

Do you have control over online reviews?

Learn how to maximize online reviews with a few simple steps

IB TALK

How brokers can ride the next wave of MGA growth

Agility, tech, and niche expertise will be differentiators, says TMPAA head

Beyond insurance: Rethinking risk for high net worth families

In 2026, protection for affluent families is less about buying more coverage and more about building resilience

Championing women in construction risk

Behind the Marsh program aiming to redefine leadership and equity in a traditionally male-dominated sector

Keep up with the latest news and events

Join our mailing list, it’s free!