Building Veridox together to fight fraud

Fraud detection tools have a reputation for two things: overpromising and under-delivering

Building Veridox together to fight fraud

Industry News

By

This article was created in partnership with Veridox.

Fraud detection tools have a reputation for two things: overpromising and under-delivering.

They flag “suspicious” documents but give no explanation. They bolt on AI without explaining how it works. And most importantly, they’re highly inaccurate.

We do things differently at Veridox. We work closely with our customers (fraud teams, TPAs, and law firms) to build partnerships and develop Veridox together. We're not interested in vanity metrics. It’s about getting the foundations right, then iterating quickly based on real-time feedback.

That’s why we run our development through a cohort model, with tightly managed pilot groups where we partner closely with each participant to build the platform around their actual needs.

What Makes Our Cohort Model Different?

Over the past year, we’ve completed two pilot cohorts across the UK and internationally. Each cohort was deliberately capped at 15 firms. We keep it small so we can work closely with our customers to move fast and adapt quickly.

Participants get more than early access, they work directly with our engineering and product teams to test real claims data and we work together to continually improve our case analysis. Participants are helping to shape a platform that’s genuinely useful for them.

Some of Veridox’s most powerful features, such as QR code analysis or our fraud investigator chatbot, came directly from those conversations.

What We Heard, and What We Built

Across Cohorts 1 and 2, a few themes stood out:

  • Relationships matter: Every team we’ve worked with is still involved today. They’re both expanding their usage and referring others to Veridox. We continue to work closely with all customers to hear their feedback and implement quick changes.
  • Investigators want tools they can actually use: Veridox has been consistently praised for its simplicity. Many teams called it “the easiest fraud tool we’ve ever used”. That’s because we’ve stripped out unnecessary noise and designed every click around clarity.
  • Speed and transparency are key: Veridox runs more forensic analysis and models than any other platform, and we explain the results clearly, in under 30 seconds, with full audit trails.
  • Accuracy is paramount: Too much fraud is going undetected across the industry. We tune our models based on real data to keep improving detection, without compromising trust.

What Veridox Detected in 10 Seconds

In one of our recent pilot engagements, we analysed multiple live claims for a major UK insurer. On the first morning we found the following fraud:

Property Claim – £47,700

  • Two documents were edited by a ‘Guest User’, not the original authors. One was modified after the invoice date, triggering serious red flags.
  • Time to detect: 30 seconds.

Public Liability – £1,000

  • Injury photos pre-dated the alleged accident by over a month. 
  • Time to detect: 10 seconds.

Public Liability – £2,000

  • Facial injury photos also pre-dated the alleged accident, reinforcing suspicion and triggering deeper investigation.
  • Time to detect: 10 seconds.

Cohort 3 Starts Q1 2026 – Applications Open Now

Cohort 3 is the final opportunity to shape Veridox ahead of our full commercial rollout in mid-2026.

If you’re part of a fraud team, claims department, TPA or law firm and want to test Veridox with real influence over its development, now's your chance!

With Cohort 3, you receive:

  • Full access to the Veridox platform, FREE for 30 days
  • Direct lines to product and engineering
  • Early access to our API
  • 25% discount for the following 12 months

Interested? Email us at cohort@veridox.ai or drop us a message here on LinkedIn.

Keep up with the latest news and events

Join our mailing list, it’s free!