CFC has rolled out a new video-based learning programme designed to support brokers in developing expertise in cyber insurance.
The UK-based specialist insurance provider has launched the training initiative globally, offering access to its Cyber Masterclass series at no cost.
The programme consists of a modular video series covering the fundamentals of cyber risk and insurance. Topics include the evolution and economics of cybercrime, the life cycle of a cyber claim, coverage components, underwriter perspectives on cyber security controls, and client engagement strategies for discussing cyber products and addressing objections.
The training series features contributions from several of CFC’s senior cyber professionals. These include Lindsey Maher (Nelson) (pictured above), head of cyber development; James Burns, global head of cyber; Ash Burdon, cyber claims manager; Philippa Berry, head of portfolio partnerships; Will Hodson, cyber analyst; and Tom Bennett, proactive cyber leader.
The initiative is intended to address what CFC identifies as a persistent gap in broker knowledge on cyber risks. Maher said cyber insurance remains a fast-evolving segment and should be treated as a core offering by brokers, not as a specialist niche.
“The reality is that there remains a knowledge gap amongst brokers,” As a leader in broker education, we view it as our responsibility to fill the current knowledge gap. We’ve pulled together a team of our most experienced in-house cyber professionals to create our new, free on-demand and comprehensive video learning series to help every broker become a cyber specialist,” Maher said.
In addition to the core video modules, CFC has released a suite of supplementary materials. These include a cyber insurance guide, case studies demonstrating real-world scenarios and claims responses, an interactive version of CFC’s cyber policy, and resources for handling client conversations.
The Cyber Masterclass has received accreditation from several professional insurance bodies, including the Chartered Insurance Institute (CII) and the Irish Insurance Institute (III), allowing brokers to count the training toward continuing professional development requirements.
The Cyber Masterclass launch follows closely on the heels of CFC’s rollout of its Cyber Proactive Response (CPR) product. This policy includes several industry-first features, such as newly introduced proactive coverage elements, the removal of six common exclusions, and over 30 coverage enhancements.
Designed for businesses with up to £250 million in revenue, the CPR product expands on conventional cyber offerings by incorporating incident prevention measures alongside response capabilities.
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