The move consolidates leadership across the Nordic region as the firm looks to deepen its client relationships and unify its claims management strategy.
Sivertsen joined Sedgwick in 2019 through its acquisition of Nordic Loss Adjusting, bringing more than two decades of experience in insurance, claims management, and risk solutions. He has spent much of his career working with Swedish clients, giving him a strong foothold in the local market. After a period away, he returned in 2022 as CEO of Sedgwick Norway, where he helped drive growth and expanded the company’s offerings in claims administration and risk support.
The dual appointment is seen as a step toward strengthening Sedgwick’s presence in the Nordics at a time when insurers and corporates are facing increasingly complex claims landscapes. With rising litigation, climate-related exposures, and pressure on operational efficiency, demand for streamlined, regionally coordinated claims solutions has been growing across Scandinavia.
Christian Leif Hansen, head of Nordics at Sedgwick, said the decision reinforces the firm’s strategy of regional integration, providing continuity and consistency for clients. Xavier Gazay, Regional CEO International – Europe, added that Sivertsen’s client-focused leadership will be central to maintaining high standards of service and operational excellence across Norway, Sweden, and beyond.
Sivertsen said he sees the expanded role as an opportunity to strengthen collaboration between Sedgwick’s Nordic teams and deliver “quality, partnership, and responsiveness” to local clients.
For the insurance market, Sedgwick’s leadership consolidation could influence how insurers select loss adjusting partners in Sweden. A more integrated approach to claims across the region may appeal to international carriers and brokers looking for consistency, speed, and specialist expertise on complex cross-border risks. At the same time, it may put pressure on smaller domestic adjusters to differentiate themselves through niche services or local agility.
The move also reflects intensifying competition in the Nordic loss adjusting market. Other global players, such as Crawford & Company and McLarens, have been expanding their footprints in Scandinavia through both acquisitions and local partnerships. By consolidating its leadership, Sedgwick is signalling its intent to match these efforts with a unified regional strategy that leverages both scale and local expertise.
Last month, Sedgwick appointed Kalani Reelitz as its new chief financial officer. Reelitz, who will oversee all aspects of the company's financial strategy and operations, succeeded Henry Lyons.
