The Managing General Agents’ Association (MGAA) has relaunched its Programme of Learning & Insights, overhauling the structure and content in response to growing regulatory, capacity and operational pressures across the delegated authority market.
Member feedback indicated a need for deeper technical learning, clearer regulatory interpretation and more systematic support to keep pace with market change. The refreshed programme is intended to move beyond traditional “update” sessions towards more practical, skills‑based learning.
The enhanced Programme of Learning & Insights is organised around three core content categories - optics, horizon scanning and technical depth.
Professional Optics, which is the rebranded successor to the MGAA’s Market Briefings, will continue to offer topical insight “from MGAA members, for MGAA members”. Sessions are led by subject matter experts and focus on live market issues and emerging risks.
Meanwhile, Compass Spotlight: Navigating Knowledge Together is a new strand aimed at timely horizon scanning. It provides short, focused updates on industry developments, regulatory change and emerging themes. Content is designed to help members interpret and respond to FCA and Prudential Regulation Authority (PRA) expectations around delegated authority, pricing and fair value, among others.
Learning (Technical) Insights comprises MGAA‑developed, in‑depth content across critical areas of MGA operations, including compliance, technical underwriting, technical claims, personal lines, and operations and finance. The intention, the association said, is to move beyond high‑level awareness and into practical “how to."
The MGAA said the revamped structure is intended to deliver greater depth and consistency than the previous market briefing model. The association said it is placing greater emphasis on MGAA-authored materials and frameworks that members can adapt internally.
Sessions are aligned to the Chartered Insurance Institute (CII) Professional Map, giving members access to a recognised benchmark across the insurance profession. Many events are expected to qualify for structured continuing professional development, enabling firms to incorporate them directly into training plans, appraisal frameworks and competence schemes.
The relaunch comes as UK MGAs face closer scrutiny from carriers and the Financial Conduct Authority (FCA) on areas such as product governance, fair value and Consumer Duty, as well as rising expectations around data quality, management information, claims oversight and operational resilience.
Capacity providers and intermediaries have been pressing for demonstrable underwriting discipline, robust governance and stronger claims capability, particularly in light of FCA fair value requirements and continued scrutiny of distribution chains.
By formalising and deepening its learning offer, the MGAA said it is positioning the Programme of Learning & Insights as part of the wider professionalism ecosystem that also includes CII, the Lloyd’s Market Association and London Market Group initiatives. The framework provides a route for member firms to build and document technical and regulatory competence, while offering additional assurance to counterparties that MGAA members are engaging systematically with the skills and standards now expected in a more tightly regulated, data‑driven delegated authority market.
