The appointment was confirmed at a LIIBA board meeting on March 10. CEO Christopher Croft said the decision "has been warmly welcomed by our members and the LIIBA team as a positive step forward for London's broking community." He noted that Tracy-Lee Kus's position at Aon would bring a global perspective to the board.
Croft described Kus as "a real asset to the association over the coming years, particularly as we enter more uncertain market conditions." He also acknowledged Bragoli's tenure, saying he "has been an exceptional and supportive chair over the last two years."
Kus said LIIBA "plays an important role in representing its broker members both in London and across the world." She added that "supporting all members, regardless of size, during this pivotal phase of the market's development will bring both challenges and opportunities."
Tracy-Lee Kus has been with Aon for more than 14 years, having held a number of senior positions within the firm.
The leadership change comes as LIIBA pursues a 2026 agenda centred on digital trading and positioning London as a hub for complex and emerging risks. In a January statement, the association warned of a "vision vacuum" around what follows the core systems replacement under Blueprint Two, Lloyd's long-running digitalisation programme.
"We have digitised transactions, but that is not the same as truly digital trading," Croft said in January. He argued that growth in a softening market depends on making London "faster, more efficient, and more innovative."
Blueprint Two has faced repeated delays since its launch in late 2020. Lloyd's CEO Patrick Tiernan said in September 2025 that re-platforming was not expected to complete before 2028, telling the market he was "fully aware" it had "waited too long." City AM reported in February 2026 that Lloyd's had quietly shelved the programme.
A Lloyd's spokesperson maintained the marketplace "remains absolutely committed" to transitioning to a cloud-based infrastructure through "incremental, carefully sequenced steps."
Croft responded that any rethink should examine whether large-scale cross-market programmes can succeed given competing priorities. "A pause to take stock is an opportunity for some radical thinking and this should not be missed," he said.
