QBE has entered into a strategic partnership with Matrix iQ to provide fleet-operating clients with real-time insights into driver behaviour, claims trends and operational risk using connected vehicle and behavioural data.
Through the agreement, QBE customers will have access to Matrix iQ’s technology platform, which integrates with existing telematics systems. The solution consolidates multiple data sources into a dashboard wherein fleet managers can monitor performance-based trends.
The platform also incorporates environmental, social and governance (ESG) metrics, enabling users to track vehicle emissions and monitor sustainability performance alongside operational risk data.
Jon Dye, director of underwriting, motor, for QBE Europe, said the collaboration gives customers greater visibility into emerging risks and driver behaviour patterns. He noted that the platform will support more informed fleet management and aligns with QBE’s broader aim to deliver services that go beyond traditional insurance cover.
Dylan Taylor, insurance partnership manager at Matrix iQ, said the initiative is intended to enhance risk insight for customers by supporting improvements in road safety, environmental performance and operational resilience.
The system is currently being rolled out to selected QBE clients, with broader access expected in the coming months.
The announcement comes amid continued pressure on the UK’s commercial motor insurance market. Fleet operators are facing sustained cost pressures due to claims inflation, supply chain disruptions, and the rising frequency of large losses. The fleet insurance segment remains one of the largest components of the UK motor insurance market, covering vehicles from light commercial vans to large goods fleets.
Insurers are increasingly turning to telematics, analytics and third-party data to better understand risk exposures, improve underwriting accuracy and manage claims. QBE’s collaboration with Matrix iQ is part of this wider industry trend.
The deal also follows QBE’s recent agreement with Ki, a Lloyd’s-based digital underwriting platform. From March 2025, QBE capacity is being made available across multiple open market classes via Ki’s algorithm-driven platform, including property, cargo, energy and cyber. The arrangement forms part of QBE’s broader push into digital distribution and data-led underwriting.
