Underinsurance remains a persistent issue in the UK, arising when sums insured or declared values are insufficient to cover full reinstatement or financial exposure, leading to reduced claim payments under average clauses. Insurance professionals must proactively address this through education, professional valuations, index‑linking, and regular reviews—especially during periods of high construction, wage, and equipment cost inflation—ensuring brokers and clients fully understand the implications at both placement and claim stage.
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Kally Shane has taken the helm at H&H Insurance Brokers after 16 years rising through the ranks
No business is immune to risk
Flexible payment options are influencing retention, coverage decisions and underinsurance risk more than many brokers realise
Construction inflation, tougher building standards and high property claims are exposing gaps in sums insured