Digital distribution is transforming how insurance products reach UK customers, with direct‑to‑consumer platforms, aggregator sites, broker portals, and API‑driven partnerships all playing critical roles in personal and commercial lines. Insurance professionals focus on optimising digital journeys, integrating quote‑and‑bind capabilities with back‑office systems, and using analytics to improve conversion and retention, while managing conduct risk, ensuring clear disclosures, and preserving the advisory value that brokers and intermediaries bring.
Home insurance quoting is coming to OpenAI – a move that may raise eyebrows among brokers
CEO Evan Greenberg outlines headcount cuts alongside strong performance and digital transformation push
The post-pandemic fitness boom has created sustained demand for tailored liability and equipment insurance
Deal reflects Generali's strategy to focus on core markets as competition intensifies in Ireland’s insurance sector
There's a rising appetite for Lloyd's platforms, PRT and run-off books
