Read all of the latest Financial Ombudsman Service news that inurance professionals need to know!
The watchdog's final rules tighten eligibility but confirm a market-wide clean-up stretching back to 2007
A customer since 1983 expressed disappointment over being "discarded without any explanation"
Figures boosted by the FCA's temporary pause on motor finance commission complaints
Insurer sounds the alarm on cancelled coverage, joint policy threats, and stopped payments
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BIBA CEO explains why he is full of hope
