Prudential Hong Kong Limited has announced several changes to its senior management team, naming Brian Chan (pictured) as chief financial officer, Viola Chan as chief human resources officer, and Alok Jha as chief strategy & transformation officer.
The appointments are effective immediately, with each executive reporting to both the Hong Kong chief executive officer, Lawrence Lam, and their respective global function leaders.
All three will serve on the Hong Kong Executive Committee.
The company stated that these leadership changes are part of its broader transformation strategy.
CEO Lawrence Lam noted that the new appointments are intended to strengthen Prudential’s leadership structure and support its business objectives.
“I am pleased to welcome Brian, Viola, and Alok to their respective new role. Their appointments underscore Prudential’s commitment to cultivating a high-calibre leadership team capable of driving strategic growth and operational excellence. I am confident that their diverse expertise and collaborative spirit will build upon our already strong and innovative foundation, driving even greater success for Prudential Hong Kong,” he said.
Brian Chan returns to Prudential Hong Kong after a period at Sun Life Hong Kong, where he held the roles of chief risk officer and chief actuary. He previously worked at Prudential in various actuarial, finance, and product positions between 2007 and 2021.
Chan said he looks forward to working with the team to advance the company’s financial and operational goals.
“I am delighted to return to Prudential Hong Kong in this pivotal role. I look forward to partnering with the talented team to drive financial excellence, enhance operational efficiency, and support the company’s strategic ambitions,” he said.
Viola Chan, who has been leading the company’s talent and leadership development efforts since 2022, steps into the chief human resources officer position following the internal move of her predecessor.
She stated that her focus will be on maintaining an inclusive and adaptable workplace.
“I’m honoured to take on this new role and continue our journey toward building a high-performance culture. Our focus will remain on fostering an inclusive and agile work environment that empowers our people to thrive and achieve their best,” she said.
Alok Jha joins from the Prudential Group, taking over from Yongjin Jiang.
Jha will be responsible for long-term strategic planning and overseeing transformation initiatives.
His experience includes roles in India, Singapore, and Hong Kong within the Prudential organisation.
Jha said he aims to contribute to the company’s strategic direction and support innovation.
“I am thrilled to join Prudential Hong Kong at such a dynamic and promising time. I look forward to contributing to the strategic direction of the business and championing innovations that deliver meaningful value to our customers and stakeholders. I hope the insights and experience I have gained from my time at the group will support the Hong Kong business in reaching new heights,” he said.
In addition to the leadership changes, Prudential Hong Kong has expanded its cross-border Medical Expenses Direct Billing Services for cancer treatment in the Greater Bay Area.
The initiative is a collaboration with Foshan Fosun Chancheng Hospital and the Hong Kong Integrated Oncology Centre (HKIOC), designed to provide policyholders with access to coordinated cancer care.
The latest appointments and service expansions come as the Insurance Authority (IA) of Hong Kong has released provisional figures for the first quarter of 2025.
The data showed that total gross premiums reached HK$220.3 billion during the period, reflecting ongoing shifts in both long-term and general insurance segments.
New office premiums for long-term insurance, excluding retirement scheme business, totalled HK$93.4 billion – a 43.1% increase compared to the same quarter last year.
The non-linked individual business segment contributed HK$90.1 billion, with participating business making up HK$81.7 billion.
Linked individual business premiums reached HK$3.2 billion, and other non-linked business accounted for HK$8.3 billion.
