Australian insurer debuts in New Zealand with embedded freight cover

Freight operators offer quick goods-in-transit insurance at booking

Australian insurer debuts in New Zealand with embedded freight cover

Marine

By Roxanne Libatique

Australia’s FreightInsure has introduced an embedded goods-in-transit insurance platform to the New Zealand market, enabling freight operators to offer customers the ability to purchase insurance for individual consignments directly during the booking process.

The product allows customers to secure coverage for losses or damages up to $100,000 per shipment, eliminating the need for annual or bulk marine insurance policies.

New insurance option for freight operators

The insurance is underwritten by HDI Global Specialty SE, which holds an AA- (stable) financial strength rating from Standard & Poor’s and an A+ (stable) rating from AM Best.

The platform is available for shipments within New Zealand as well as for international consignments, and covers a broad range of freight types.

FreightInsure expects that demand will be particularly strong for parcel and carton freight, a segment experiencing growth due to increased eCommerce activity.

Integration with booking systems and claims management

FreightInsure’s platform is designed to integrate with the digital booking systems used by freight carriers, third-party logistics (3PL and 4PL) providers, and freight marketplaces.

Customers can add insurance to their shipments in a manner similar to purchasing travel insurance when booking a flight or rental car.

Claims are managed by FreightSafe, an independent claims manager with experience in the transport sector.

Simon Schwarz, co-founder and CEO of FreightInsure, said the company is collaborating with local freight operators and brokers to make goods-in-transit insurance more accessible.

“Embedded insurance turns freight protection into a service that’s easy for customers to purchase, reducing disputes over lost or damaged goods while offering operators a new source of revenue,” he said.

Feedback from industry partners

FreightInsure launched its embedded insurance solution in Australia in 2022 and now operates in four countries across the Asia-Pacific region.

According to the company, market feedback indicates that the ability to purchase insurance for individual consignments, combined with a no-excess and streamlined claims process, has led to increased uptake and helped address underinsurance in the sector.

Michelle Price, chief commercial officer for APAC at InXpress, said that the partnership with FreightInsure has allowed InXpress to offer customers a reliable and user-friendly insurance solution.

“InXpress has seen great success partnering with FreightInsure in the Australian market, providing our customers with peace of mind through reliable, easy-to-use freight insurance solutions,” she said. “FreightInsure’s service is second to none, simple, efficient, and seamlessly integrated, making it easier for our franchisees and customers to protect their shipments while streamlining day-to-day operations.”

She added that FreightInsure’s entry into the New Zealand market addresses a need for accessible and responsive freight insurance.

Shipping industry faces complex risk landscape

FreightInsure’s launch comes as the global shipping sector is navigating a period of heightened risk and operational complexity, according to Allianz Commercial’s 2025 Safety and Shipping Review.

The report identified ongoing geopolitical tensions, regional conflicts, and supply chain adjustments as key challenges for shipowners and insurers.

These factors are compounded by traditional risks such as vessel fires, mis-declared cargo, and the aging of global fleets.

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