Southern Cross Health Society chief executive Nick Astwick (pictured) will leave the organisation at the end of September after nearly 10 years in the role.
Astwick plans to pursue a portfolio career following the society’s annual reporting to members.
Southern Cross chair Chris Black said the board was “deeply appreciative” of Astwick’s leadership and his commitment to ensuring a smooth transition as a successor is appointed.
“Under Nick’s leadership, Southern Cross Health Society has grown its total membership and substantially modernised the organisation, all while continuing to deliver exceptional service in the moments that matter most to members,” Black said.
Astwick successfully guided the society through challenging financial conditions affecting the health insurance sector and led development of a strategic blueprint for the organisation’s 75th anniversary in 2036, Black added.
“Nick can rightly be proud of his achievements as CEO at a time of immense external change and increasing regulation,” Black said. “Throughout, Nick’s steadfast belief in Southern Cross Health Society and the vital role it plays in the broader New Zealand health ecosystem on behalf of its approximately 950,000 members has provided a true north-point for others to follow.”
Astwick said his focus had been to modernise the organisation during his tenure.
“We invested for long-term impact, navigated the Covid years as well as major structural shifts in healthcare demand, and I believe Southern Cross remains a market leader and is well placed to serve our members well into the future,” he said.
Following his departure, Astwick plans to continue in governance roles as a director and investor, focusing on transformation and growth.
Southern Cross, like other private health insurers, has faced growing pressures in recent years. The society reported a $51.8 million deficit in the year to June 2025, driven by higher claims and rising costs for private health services. Healthcare costs across New Zealand are projected to increase sharply in 2026. The Reserve Bank is closely monitoring the resilience and solvency of private health insurers in this challenging environment.
