The ice storm that hit Ontario and Quebec in March is estimated to have caused $342 million in losses, according to CatIQ.
The Toronto-based organization said its initial insured loss estimate covers claims related to residential and commercial properties, motor vehicle damage and loss adjustment expenses. Further updates are scheduled, with the next one set for May 15.
The storm, which was caused by a pair of low-pressure systems that moved through the region, caused prolonged wintry conditions, including freezing rain, across Ontario and southern Quebec between March 28 and 31.
The most severe conditions were observed in the northern and northeastern parts of Toronto, including the Kawarthas, Muskoka, and Haliburton. Some regions experienced up to 35 hours of freezing rain. Ice accumulation ranged from 20 mm to 25 mm in certain areas of Ontario, with Quebec City reporting about 12 hours of freezing rain and Montreal and Trois-Rivières experiencing around eight hours.
The storm resulted in widespread damage, with over one million homes and businesses in Ontario and 70,000 properties in Quebec affected by power outages. Some areas experienced power disruptions for over a week due to the severity of the storm and logistical challenges faced by utility crews.
CatIQ’s Laura Twidle noted that while the loss figures were comparable to those from the 2023 ice storm, the average personal claim for this event was higher, around $24,000 compared to $13,000 in 2023. The extended power outages in remote areas likely contributed to the difference.
The storm caused significant infrastructure damage, including nearly 2,000 broken power poles in Ontario. Over 100,000 Hydro customers in Ontario were left without power, with some outages lasting for weeks. This led to physical property damage, business interruptions, and the loss of perishable goods.
Amanda Dean, vice-president of Ontario and Atlantic at the Insurance Bureau of Canada (IBC), indicated that insurers are working to help affected residents and businesses with the recovery process.
Amanda Dean was recognized as one of the Women Leaders in Insurance in Canada. Read the Elite Women special report here.
Dean also highlighted the ongoing efforts of first responders and insurers in supporting policyholders since the storm. As extreme weather events continue to increase, the IBC said it is working with both provincial and federal governments to find solutions to reduce future risks.
For homeowners, insurance policies generally cover damage caused by wind, rain, fallen trees and debris during ice storms, IBC said. However, coverage for additional damages, such as water damage from sewer backups or overland flooding, may require additional optional coverage.
The IBC also encouraged homeowners to review their policies to ensure that they are adequately covered for specific types of damage, including ice damming or food spoilage due to power outages.
Property owners with seasonal or secondary residences should confirm their coverage details with their insurance representatives.
As recovery efforts continue, the IBC said affected individuals are advised to maintain contact with their insurers to navigate the claims process and assess the extent of property damage.
