A survey of over 45,000 consumers across 15 countries placed iA Financial Group at the top of Canada’s auto insurers, according to Forbes’ 2025 “World’s Best Auto Insurance Companies” ranking compiled in partnership with Statista.
The recognition is based on a global survey conducted independently by Statista. Participants were asked to rate their insurance providers based on overall satisfaction, likelihood of recommendation, and five performance categories: advice, customer service, price-performance ratio, transparency, and claims handling. Respondents were limited to individuals who held an auto insurance policy within the last three years.
In Canada, iA Financial Group received the highest evaluation from customers across the measured criteria, placing the company at the top of the country’s list in the global ranking.
Hugo Fortin, president and chief operating officer of iA Auto and Home, described the recognition as a result of trust built with policyholders and acknowledged the efforts of employees in serving clients.
“We are committed to continuously raising the bar for service excellence and delivering real value to our clients,” said Fortin.
iA Auto and Home, a subsidiary of iA Financial Group, provides general insurance products across Canada. Its offerings include automobile insurance, home insurance, and coverage for recreational and leisure vehicles. The company has been operating in the general insurance space for over 50 years.
Parent company iA Financial Group is one of the largest insurance and wealth management firms in Canada. Established in 1892, the company also has operations in the United States and is listed as a publicly traded entity. Its portfolio includes life and health insurance, wealth management, and general insurance services for individuals and groups.
Forbes’ “World’s Best Auto Insurance Companies” list is based solely on consumer feedback. No industry nominations, financial disclosures, or advertising considerations are factored into the results. Each insurer’s placement is determined by customer responses to questions on experience and satisfaction, without editorial influence.
Do you consider customer-driven surveys a reliable way to assess the quality of insurance companies? Share your thoughts in the comments.
