Crawford & Company has announced that W. Bruce Swain, Jr. (pictured above), will become interim president and chief executive officer effective January 1, 2026.
Swain's appointment follows Rohit Verma's decision to leave the position at the end of 2025 to pursue other interests.
Swain currently serves as chief financial officer and has spent more than 30 years with the company. He will join the Crawford board of directors upon taking the top role.
Holly Boudreau will replace Swain as chief financial officer starting January 1, 2026. Boudreau joined Crawford in 2013 and currently serves as senior vice president of Tax, Treasury and Finance Transformation. She is a certified public accountant and previously worked as a tax director at PricewaterhouseCoopers.
Read more: Crawford sees higher earnings in Q3
His appointment comes as Crawford demonstrates strong operational momentum. The company reported a 31% surge in net income attributable to shareholders in the third quarter ending September 30, with the North America loss adjusting segment increasing operating earnings to US$6.9 million from US$5.4 million in the prior-year period.
"Bruce's appointment as interim president & CEO reflects the board's utmost confidence in his proven leadership and deep understanding of Crawford's business," non-executive board chair Jesse C. Crawford, Jr. said.
Verma joined Crawford in 2017 and assumed the CEO position in May 2020. “Leading Crawford has been the honour of my career, not just for what we achieved, but for the people I had the privilege to work alongside,” Verma said.
"I'm honoured by the board's confidence in the management team and me and am excited to lead Crawford into its next chapter," Swain said.
