Austin is a specialist adviser, with deep experience designing and placing insurance programs for organisations with complex risk profiles and heightened stakeholder expectations. He works with a diverse client base, including consulting and advisory firms, financial services businesses, complex technology business and community-focused organisations with specialised operations and governance requirements.
Throughout his career, Austin has developed a strong reputation for supporting hard-to-place risks – particularly where the risk profile, claims environment, contractual obligations, or insurer appetite makes placement challenging. He enjoys the technical and strategic nature of these placements, and the trusted relationships formed with clients while navigating complex disclosure, underwriting, and coverage requirements.
Austin’s approach is deliberately holistic and proactive. He works closely with clients to identify their key exposures and ensure they understand where risk sits across their operations, people, contracts and technology – this supports the construction of a strong risk management program. As a whole-of-account broker, many of his clients’ risk insurance programs are underpinned by Professional Indemnity as the core policy, with support across complementary lines such as Management Liability, Cyber and Property Insurance, ensuring that the overall program structure responds cohesively to real-world claim scenarios.
To deliver consistent outcomes, Austin has built strong working relationships with insurers and underwriters, backed by a clear and continually evolving understanding of market appetite and underwriting drivers. This enables him to position risk effectively, run competitive remarketing processes where required, and secure terms that balance breadth of cover, commerciality, and claims resilience – all with the aim to ensure the best possible risk management outcomes for his clients.
Throughout his career, Austin’s commitment, dedication and passion for insurance has been recognised through receipt of several industry awards:
- 2022 Steadfast-ANZIIF Outstanding Insurance Professional Award
- 2022 Insurance Business Rising Star
- 2022 Insurance Business Young Gun
- 2024 Insurance Business Elite Insurance Broker
- 2025 Insurance Business Australia Young Achiever of the Year Excellence Awardee