Australian underwriting specialist Tego has integrated its healthcare entity malpractice product into the ChainThat Beyond Policy Administration (BPA) platform.
This marks Tego’s initial production deployment on BPA, following its selection of the platform in mid-2024 as a core component of a wider digital modernisation plan.
The roll-out now automates all primary policy operations – including quoting, binding, and servicing – bringing greater efficiency and transparency to the underwriting process.
Tego chief executive officer Eric Lowenstein described the deployment as more than just a technology update.
“This launch represents more than a technology upgrade – it’s a major step forward in how we support healthcare entities across Australia,” he said. “By digitising the policy lifecycle, we’re delivering faster, more consistent experiences to our brokers and customers – and giving our team the tools to adapt, scale, and innovate. ChainThat’s BPA platform is enabling us to move faster, with greater control over products, pricing, and service delivery.”
ChainThat’s BPA solution is designed for underwriting agencies and insurers, offering features such as automated rating, streamlined workflows between quote and bind, dynamic document creation, and live analytics. It also supports managed binder frameworks, audit logging, and compliance tools aligned with Lloyd’s standards.
“We’re proud to support their forward-thinking approach to underwriting," said Vikas Acharya, cheif executive officer of Chain That. "Tego’s healthcare specialism demands agility, and BPA is purpose-built to deliver just that – accelerating operations and empowering teams to respond quickly to a changing market.”
This deployment constitutes the first stage of Tego’s planned BPA roll-out, with additional liability insurance products expected to follow.
As a Lloyd’s coverholder and one of Australia’s significant healthcare underwriters – managing in excess of $50 million in annual gross written premium – Tego has emphasised digital innovation and client service as strategic pillars.
The move reflects growing momentum in the insurance sector towards detailed workflow automation, enhanced broker support, and greater clarity for insured entities.
An analysis by Snowflake in collaboration with the Enterprise Strategy Group showed that companies in Australia and New Zealand allocate approximately 32% of their technology budgets to generative AI, compared with 25% globally.
Firms in the ANZ region report achieving around a 44% return on such investments, compared with 41% internationally.
More than 90% of respondents said GenAI is improving their speed and quality of decision-making.
Many are prioritising customer-facing GenAI use cases – such as engagement tools and personalisation – over internal applications.
