Davies has launched its new AI Underwriting Workbench platform, aiming to support insurance clients in making faster, data-driven decisions.
The platform is designed to address common challenges in traditional underwriting systems, such as multi-carrier usage, inconsistencies in workflows, and disorganised collateral. According to Davies, the workbench is expected to help clients increase their hit ratio by 3–5%, reduce average internal costs by 25%, and eliminate 70–80% of manual processes.
The AI Underwriting Workbench provides a centralised dashboard for managing all underwriting tasks, tracking progress, and facilitating team communication. The platform’s AI-powered rules engine automates processes and tasks.
Davies said the solution was developed by its underwriting experts and is intended to help clients make more informed risk decisions. The workbench integrates with clients’ existing core systems and uses advanced AI to identify profitable risks.
The platform also features Davies’ “pane of glass” layering process, which unifies risk views and streamlines workflows. The modular API middle layer enables the workbench to interface with policy administration, claims, billing, rating, and document management systems, allowing for firm-wide implementation within weeks.
Outside of work efficiencies, AI adoption in the insurance industry is also picking up as cyber threats continue to ramp up. According to recent research, AI in cybersecurity is accelerating as organisations seek solutions that integrate with their existing frameworks, aiming to minimise operational disruption and improve efficiency.
The report estimates the global AI in cybersecurity market at US$25.35 billion in 2024, with projections to reach US$93.75 billion by 2030. The market is expected to grow at a compound annual growth rate (CAGR) of 24.4% from 2025 to 2030.
The launch of the AI Underwriting Workbench also comes as Davies continues to strengthen its technology leadership. Recently, the company appointed Adam Warwick as group chief information officer. Warwick now oversees Davies’ global technology strategy, including software development, cloud infrastructure, and investments in data and artificial intelligence.
Daniele Pedrazzoli (pictured above), senior partner and global head of insurance consulting and technology at Davies, said that the workbench aligns with Davies’ commitment to supporting clients in adopting new technology and preparing the industry for the next generation of underwriting.
“With it in position, we can continue to support even more of our clients in embracing the latest technology, enabling them to make better-informed underwriting decisions, and futureproofing our industry by preparing the next generation of underwriting,” Pedrazzoli said.
Supporting the company’s Vision 2030 goals, the company said that it has doubled its annual investment in artificial intelligence and generative AI to further these objectives.
In addition to its technology investments, Davies has expanded its consulting leadership with the appointment of Mark DiMaio as head of capital markets. DiMaio leads the division’s global go-to-market strategy, focusing on banking and capital markets across multiple regions, including the US, Canada, Europe, Asia-Pacific, and the Middle East.
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