CHU has expanded its community association insurance portfolio by introducing tailored landlord insurance and home and contents cover for individual lot owners.
The insurer said the products are available regardless of who holds the association’s common property policy, allowing owners to choose protection that suits their specific property and occupancy circumstances.
CHU chief executive officer Kimberley Jonsson said the additions are intended to better align insurance for common property and individual lots.
“The expansion of our community association Insurance to cover lot owner homes and landlords provides additional flexibility and fit-for-purpose options for this unique style of community living. By building this flexibility around common property and individual lot insurance, we’re offering efficiencies and cost savings as well as a more comprehensive, tailored product for community associations,” she said.
Landlords will have access to enhanced features, including:
Under the community association model, common property is generally insured collectively.
The new CHU options give lot owners the choice to cover their own home and contents, landlords to insure both building and furnishings, and tenants to arrange personal contents protection.
The updated community association home insurance now offers building and/or contents cover, with benefits that include:
The launch follows revisions to CHU’s residential strata insurance, effective August 2025 for both new policies and renewals.
Key changes include an optional lot owner contents insurance designed to address gaps between standard contents cover and strata property insurance.
The option applies to fixed features such as carpets, blinds, curtains, and built-in appliances, excluding personal effects.
All residential strata policies will now include office bearers liability, offering legal liability protection for committee members.
CHU has also reorganised policy documents to group building-related protections – such as property damage, machinery breakdown, and catastrophe cover – into a single section.
Increases to sub-limits and default sums insured have been introduced to reflect current replacement values and reduce underinsurance risk.
On July 1, CHU launched a refreshed brand identity with new visual elements and the theme of “strengthening strata communities.”
The updated logo combines shapes intended to represent both structural stability and protective cover.
Jonsson said the change reflects CHU’s evolving role in the sector.
“Our rebrand represents more than just a refreshed visual identity; it encapsulates who we are today and where we’re heading. The new brand positioning supports our commitment to empowering healthier communities by reinforcing our role as a trusted partner in building safer, more resilient, and connected strata communities across Australia,” she said.
