DUAL Group has entered into a partnership with cyber risk management provider KYND, launching a new phase of its cyber insurance offering in Australia and New Zealand.
The initiative is set to introduce additional cyber risk assessment and monitoring features for brokers and policyholders, with the intention of expanding these services across DUAL’s global operations in the future.
As part of the collaboration, DUAL will provide a KYND Signals report with every cyber insurance quote generated through its WebRater platform.
This report evaluates more than 250 cyber risk factors, such as exposure to ransomware, open ports, email security vulnerabilities, and outdated or unprotected services.
The report is designed to give brokers and their clients a clearer understanding of their cyber risk profile at the quoting stage.
Upon binding coverage, policyholders may gain access to KYND ON, an online platform that continuously tracks the insured’s cyber risk landscape.
The platform issues real-time notifications about emerging threats, including phishing, malware, and newly identified vulnerabilities that could result in data breaches. This ongoing monitoring aims to help clients address potential risks before they escalate into incidents.
The partnership is part of DUAL’s broader strategy to leverage technology in support of brokers and clients.
By embedding KYND’s cyber risk insights into the quoting and policy management process, DUAL aims to facilitate more informed discussions around cyber risk and coverage.
Scott Sayce, chief innovation officer at DUAL Group, said the new offering demonstrates the company’s ongoing focus on advancing cyber solutions for brokers and clients.
“Together, we’re empowering the insureds with real-time, actionable insights to navigate today’s complex threat landscape and market volatility. DUAL continues to build on its technology-first approach. Integrating KYND’s powerful cyber risk insights directly into the quoting process means our brokers can offer their clients more informed advice,” he said.
Andy Thomas, CEO and founder of KYND, noted the importance of the collaboration.
“DUAL’s global scale, commitment to innovation, and bold vision for the future of cyber make this partnership especially significant for us. We’re proud to be chosen as their trusted cyber risk intelligence partner, and to deliver the insight and tools that help brokers and their clients thrive in a constantly changing digital landscape,” he said.
Recent industry data from Gallagher projects that the global cyber insurance market will expand from US$16.66 billion in gross written premiums in 2023 to US$120.47 billion by 2032, reflecting a compound annual growth rate of 24.5%.
This growth is expected to enhance the sector’s ability to withstand large-scale cyber events without significant disruption to pricing or coverage.
In Australia, market conditions remain favourable for buyers, with competitive pricing and broad coverage availability.
However, there have been gradual adjustments in policy terms, particularly concerning biometric privacy and supply chain exposures.
Underwriting practices have become more streamlined, and the market has stabilised after earlier periods of volatility.
Despite this, premium decreases have slowed, and industries such as healthcare, transportation, manufacturing, and retail are seeing less relief due to increased claims.
Gallagher’s analysis identifies ransomware as the most prominent cyber threat for 2025, with a notable increase in claims and a return to incident levels observed in 2021.
Social engineering and supply chain attacks are also on the rise, and the use of artificial intelligence by cybercriminals is making phishing and fraud attempts more sophisticated.
