Gallagher Bassett strengthens government strategy with new leadership

Expertise and sector focus to boost government client partnerships

Gallagher Bassett strengthens government strategy with new leadership

Claims

By Roxanne Libatique

Gallagher Bassett (GB), a provider of claims and risk management solutions, has appointed Grant McDonald as government strategy leader – client services in Australia.

The move is intended to bolster the company’s engagement with government clients across the country.

McDonald’s background includes senior roles in both public and private sectors. He was most recently general manager, claims at icare NSW, overseeing the treasury managed fund (TMF) general insurance claims. His experience also spans leadership positions at QBE Insurance, where he managed statutory and general insurance portfolios, and advisory work for government and commercial organisations.

Strategic focus on public sector partnerships

Since joining GB, McDonald has led several initiatives targeting the needs of government clients.

In a statement, McDonald said: “I’m honoured to take on this role and look forward to driving impactful outcomes for our government partnerships. Collaborating with colleagues and clients to strengthen GB’s position as a trusted partner is a privilege, and I’m eager to build on the strong foundations we’ve already established.”

He also noted the importance of relationship-building in his early tenure.

“My focus now is on advancing our strategy, strengthening existing partnerships, and forging new ones by aligning our capabilities with key government objectives. This is especially important as the market continues to evolve,” McDonald said.

Company outlook and sector alignment

Pete Diskin, chief client officer of GB Australia, said McDonald’s appointment is expected to strengthen the company’s engagement with government clients across all jurisdictions.

“His expertise, combined with GB’s deep sector knowledge and commitment to client success, positions us to deliver practical solutions that make a real difference. We’re excited to see how Grant’s contributions will help us grow and strengthen our partnerships in both personal injury and general insurance sectors,” he said.

Gallagher Bassett’s focus on government strategy comes as public sector partnerships become increasingly significant within the insurance industry.

The company provides claims and risk management services for both general insurance and personal injury lines in Australia.

Parent company reports quarterly growth

Arthur J. Gallagher & Co, the parent company of Gallagher Bassett, recently announced its financial results for the second quarter of 2025 (Q2 2025).

The group reported adjusted EBITDAC of US$1.01 billion, marking a 23% increase compared to the same period last year.

Adjusted net earnings rose to US$609.1 million, up from US$511.2 million in the prior year’s quarter.

Adjusted diluted earnings per share reached US$2.33, compared to US$2.29 in the second quarter of 2024.

The brokerage division reported a 16% rise in revenue to US$2.78 billion, while adjusted EBITDAC for this segment also reached US$1.01 billion.

The risk management arm, which includes Gallagher Bassett, posted revenue of US$391.8 million, a 9% increase from the previous year.

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