ARPC sets claims cutoff for Tropical Cyclone Jenna

The official end of the system activates a strict 48-hour timeline for eligible reinsurance coverage

ARPC sets claims cutoff for Tropical Cyclone Jenna

Catastrophe & Flood

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The Australian Reinsurance Pool Corporation (ARPC) has officially notified the market that Tropical Cyclone Jenna has ended as a declared cyclone event.

The declaration immediately triggers the statutory countdown for claims eligibility under the Terrorism and Cyclone Insurance Act 2003.

According to formal advice from the Bureau of Meteorology (Bureau), the cyclone system concluded on January 8, 2026.

This notification provides essential certainty for insurers and reinsurers operating within the Commonwealth-backed cyclone pool.

It establishes the precise temporal boundaries for what constitutes an eligible loss under the scheme.

Claims timeline

The ARPC has confirmed that the "Claims Period for Eligible Losses" will remain open for exactly 48 hours following the declared end date.

This statutory window is designed to ensure that damage occurring immediately after the system passes is still captured.

The specific timeline for the Tropical Cyclone Jenna event is as follows:

  • Cyclone Began: January 5, 2026 – 4:00 PM (AEST)
  • Cyclone Ended: January 8, 2026 – 4:00 AM (AEST)
  • Claims Period End: January 10, 2026 – 4:00 AM (AEST)

The total duration of the declared event for reinsurance purposes stands at 108 hours.

Insurers must note that the claims period for eligible losses will formally close at 4am on January 10.

Policyholders (insurance customers) are advised to contact their specific insurance company or provider to lodge any claims related to the event.

The ARPC has assigned the unique event code 20260105-Jenna to this system for administrative tracking and reinsurance recovery purposes.

Tropical Cyclone Jenna represents a declared event under the cyclone reinsurance pool, which was established to stabilize the insurance market.

The pool is designed to improve the affordability and availability of insurance for households and small businesses in high-risk areas.

It operates by transferring the risk of eligible cyclone losses - including wind, rain, and storm surge damage - from private insurers to the government-backed corporation.

The 48-hour post-event window is a standard mechanism to account for the lingering effects of a cyclone system.

By strictly defining the start and end points, the ARPC ensures a consistent approach to claims handling across the entire insurance sector.

Stakeholders can access a full copy of the declaration via the ARPC website for compliance and record-keeping purposes.

Participating insurers will now begin the process of assessing and processing claims that fall within these confirmed dates.

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