Willis, a WTW business, has made new senior appointments to its Financial, Professional, and Executive Risks (FINEX) team in the Pacific, amid shifting financial institutions (FI) insurance conditions across major markets. The broker has named Eden Fletcher (pictured left) as head of FINEX, Pacific, and Stephen Trickey (pictured right) as head of growth, Pacific. Fletcher succeeds Jill Stewart, who has retired from Willis.
Fletcher, who has more than 20 years of experience in financial lines and specialty insurance, will oversee FINEX activities across the Pacific. His role includes responsibility for financial, executive, and professional liability offerings and for working with corporate and FI clients on insurance and risk transfer arrangements. Trickey joins Willis with responsibility for growth initiatives across the Pacific business, with a particular focus on FINEX. He was previously chief commercial officer for an international brokerage in Australia and has held roles overseeing specialties, financial specialties, global risk consulting, and people risk. The appointments follow a series of recent additions to the FINEX team in the region. Over the past three months, Willis has hired Michael Parrant as director, cyber; Tanya Ferguson as director, FINEX; Laura Geynor as associate director, FINEX; and Sarah Thorne as associate director, FINEX, all based in the Pacific.
James Baum, head of Pacific at WTW, said the appointments form part of the firm’s strategy for clients with financial and professional liability exposures. “A key focus of our strategy is to further expand the unrivalled level of expertise we bring to our clients. Today’s appointments underscore our ongoing commitment to this goal, particularly in bringing unparalleled insights and value across all financial, professional, and executive risks to our clients in the Pacific. At a time where boards and senior executives are facing heightened scrutiny and increased risk exposures, the experience that both Eden and Stephen bring ensures that we remain well placed to help clients not only manage today’s challenges but anticipate tomorrow’s,” Baum said.
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Jeremy Wall, global head of FINEX at Willis, said the Pacific changes are occurring against a backdrop of regulatory and litigation developments affecting companies globally. “Companies today face opportunities and increasing complexities in the fast-paced business world where they need to navigate changing regulatory and litigation environments. They are seeking partners who can bring deep expertise, forward-looking insights, and practical solutions to help them remain resilient and competitive. The appointments of Eden and Stephen, as well as recent colleagues who have joined our team in Pacific, reflect our global ambition and commitment to support our FINEX clients across the world. Their experience will position us strongly to guide organisations in the Pacific through an increasingly dynamic risk landscape,” Wall said.
The Pacific FINEX appointments follow WTW’s FI Global Market Conditions report, released in December 2025, which reviews late‑2025 FI insurance conditions across North America, Europe, Asia, and Australia/New Zealand. The report indicates that FI pricing trends differ by line of business and region. Certain directors and officers (D&O) and asset management covers are seeing flat to modest rate decreases, while professional liability, cyber, and fiduciary liability are generally experiencing stable pricing with slight increases. In some markets, WTW notes rate reductions of about 10% to 30% in selected D&O, professional indemnity, and crime segments. Coverage remains available for many financial institutions, but underwriters are applying closer scrutiny to more complex or emerging areas, including crypto assets, real estate exposures, and FinTech operations. The report also points to increased attention on cyber and artificial intelligence risks, with cyber liability more frequently integrated or coordinated within wider FI insurance programs.
According to WTW, FI capacity is generally sufficient across major regions, supported by new market participants and competition on excess layers. This environment has led to more competitive terms in some segments, including for certain risks in Asia-Pacific. At the same time, the report highlights regulatory oversight, macroeconomic conditions, and technology‑driven risks – such as AI, cyber incidents, deepfakes, and social engineering – as key factors influencing underwriting decisions. Claims frequency and severity are reported to be rising, with implications for risk selection and pricing.
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For Asia-Pacific financial institutions, WTW suggests that current conditions provide an opportunity to reassess program design, consider alternative insurers, and adjust layering structures. The report also notes the importance of early engagement with brokers, clear articulation of emerging risks such as FinTech and cyber, and stable relationships with insurers to support capacity and claims outcomes. In this context, Willis’ revised FINEX leadership structure in the Pacific will be a focal point for its work with regional insurers and insureds on FI pricing, coverage, and capacity developments across both local and global markets.
