Lockton People Solutions to guide organisations on mobile staff risk

Work includes cross-border compliance, duty-of-care, and benefits design

Lockton People Solutions to guide organisations on mobile staff risk

Insurance News

By Roxanne Libatique

Lockton People Solutions has entered a collaboration with The Employee Mobility Institute (TEMi) to offer risk, insurance, and advisory input to organisations managing globally mobile employees in Australia and across Australasia. The arrangement links Lockton’s global mobility and risk advisory work with TEMi’s membership of workforce and talent mobility professionals. It is aimed at issues arising in cross-border employment, including compliance obligations, duty-of-care, and benefits design for international assignees and frequent travellers.

TEMi operates as a membership body for employers and practitioners involved in global workforce and mobility management. Lockton People Solutions advises on risk, insurance, and employee benefits for both mobile and domestic workforces. Justin Bell, head of group risk and superannuation at Lockton People Solutions, said the collaboration is directed at how organisations structure and manage their mobility programs. “Our collaboration with TEMi reinforces our commitment to helping organisations succeed by improving the lives of their people. Our goal is to equip TEMi members with the strategies and expertise required to evolve their global mobility programs, enabling them to create employment propositions that are both competitive and sustainable for the long term,” Bell said.

Member resources to cover risk, compliance, and program design 

As part of the tie-up, TEMi members will have access to mentoring from Lockton on risk and insurance, along with member-only resources focused on global mobility program management. The initial material will comprise on-demand video content addressing topics such as global mobility program design, risk identification and mitigation, and regulatory obligations in multiple jurisdictions. The content is framed around issues commonly raised by corporate insurance buyers, including coverage arrangements for international medical, life and disability, business travel, and related liability exposures.

Deborah de Cerff, founder and director of TEMi, said the partnership adds technical and risk-related content to the existing member offering. “We are delighted to welcome Lockton People Solutions as part of the TEMi network. Lockton brings a unique perspective and deep expertise in risk management and employee benefits – critical components of successful global mobility programs. Their commitment to innovation and tailored solutions will help provide significant value to our members as they navigate the challenges of managing mobile talent,” de Cerff said.

Global mobility strategies shift toward value and outcomes 

The Lockton–TEMi arrangement is taking shape as employers re-examine the role of global mobility in conditions marked by economic uncertainty, geopolitical developments, and rapid technology change. According to the 2025 KPMG Global Mobility Benchmarking Report, mobility leaders are placing greater emphasis on demonstrating the overall value and performance of their programs rather than focusing primarily on cost management. While controlling costs remains important, the share of organisations naming cost as the top priority has fallen compared with earlier periods, with return on investment (ROI) becoming a more prominent measure.

The report draws on responses from 456 multinational enterprises across 29 jurisdictions and 12 industries. It highlights six main areas influencing mobility strategy:

  • ROI
  • Employee experience
  • Talent enablement
  • Data and analytics
  • Policy settings
  • The use of digital tools such as AI and automation

Employee experience and talent remain central pressures 

For insurance and risk professionals advising corporate clients, the findings indicate that mobility is increasingly integrated into talent planning. A majority of mobility teams are now linked to talent management and talent acquisition, with a focus on deployment speed and the experience of candidates and assignees, alongside compliance and governance requirements. Most organisations in the study report acting on employee feedback to support attraction, retention, and day-to-day experience for mobile workers, while also recognising scope to improve how those insights are collected and used.

The research also points to continued competition for skills and internal capability. Around one-third of mobility leaders identify attracting scarce talent as a key challenge, and a similar proportion see upskilling mobility teams as a priority as AI and automation take on more routine tasks. Communication remains a constraint, with relatively few organisations indicating that their mobility strategy is both widely communicated and well understood across the business.

Short-term assignments, policy reviews, and technology adoption 

The report notes increased use of short-term assignments, which many organisations employ as a lower-cost and more flexible alternative to longer-term postings. This approach is associated with more project-based deployment and shorter assignment durations. For insurers and brokers, this may lead to further adjustment of benefits structures and insurance programs to reflect shorter and more frequent moves.

Mobility policies are under active review. A significant share of organisations have conducted full policy reviews in the past year, and many more plan further review activity over the next 12 to 18 months. This is likely to result in changes to global insurance arrangements, including travel, health, life, income protection, kidnap and ransom, and other mobility-related covers, as employers align protections with updated mobility models.

On data and reporting, most organisations continue to rely on spreadsheet-based tools for mobility analytics, with a smaller portion using dedicated analytics platforms. The report cites this as an indication of ongoing work on scalability and integration of mobility data, which can affect how risk and insurance information is captured and analysed for mobile populations. AI use in mobility functions is developing but not yet widespread. Many teams report using AI to support some administrative processes, and a majority of organisations plan additional technology investment, prioritising automation of routine tasks and faster cost projections and payroll reconciliations.

Implications for insurance and risk stakeholders 

In this context, the Lockton–TEMi collaboration will see Lockton working more directly with mobility and HR leaders on risk-related aspects of global mobility, while TEMi members gain structured access to insurance and risk expertise. For Australian insurers, brokers, and corporate risk managers, the development sits within a broader movement in which mobility strategy, employee benefits, and risk and insurance arrangements are being considered together as organisations adjust to more dynamic and data-informed workforce models.

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