Insurers flag holiday road risks as freight traffic surges

Parcel boom sends more trucks into suburban and regional streets

Insurers flag holiday road risks as freight traffic surges

Motor & Fleet

By Roxanne Libatique

Australian insurers and transport specialists are drawing attention to heightened road risks as the summer school holidays coincide with peak freight activity, citing persistent issues around fatigue, distraction, and interactions with heavy vehicles.

Heavy vehicle crash data shifts focus to light vehicle behaviour

The latest National Truck Accident Research Centre (NTARC) data shows that in 85.7% of fatal crashes involving a car and a heavy vehicle, the truck driver was not at fault. The figures are informing insurer and industry discussions about how private motorists interact with commercial fleets and where risk mitigation efforts are best directed.

NTI supply chain technical manager Aaron Louws said small changes in driver behaviour can influence outcomes during the high-traffic holiday period. “Trucks operate very differently to cars – they have larger blind spots and require longer distances and more time to slow down. A little patience on the road really can save lives. Being extra cautious on rural roads and driving within speed limits, and to conditions can help avoid putting anyone in a dangerous situation,” Louws said.

For motor and fleet underwriters, the NTARC statistics reinforce that liability in mixed-vehicle collisions often turns on the decisions of light vehicle drivers, particularly where trucks are operating within regulated frameworks and monitored via telematics and fatigue management systems.

Fatigue risk rises with long-distance holiday travel

With many families travelling long distances on unfamiliar or regional roads, insurers and transport risk experts are again flagging fatigue as a central exposure in holiday-period claims. Louws said planning and rest remain critical controls. “Taking the time to plan your journey, schedule rest breaks, and stopping when you feel tired is critical. There’s no quick fix for fatigue; the only real way to recover is sleep,” he said.

From a risk management standpoint, the holiday period combines multiple contributing factors: extended driving hours, irregular sleep, higher traffic volumes, and more frequent stops at roadside facilities. For insurers, this mix can translate into increased collision frequency and severity, especially on freight corridors and rural highways where speed limits are higher and heavy vehicles are common. Louws also emphasised shared responsibility. “Take your time, avoid risky behaviour, and be especially mindful around heavy vehicles. A little planning and patience go a long way,” he said.

Parcel volumes drive more trucks into local streets

The summer break overlaps with the busiest stretch of the year for freight and parcel networks. In the November–December period last year, Australians lodged 103 million shipments, with a significant proportion destined for residential addresses. That volume has put more heavy vehicles and delivery vans onto suburban and regional streets as well as major roads. “While many Australians are taking a well-earned break, thousands of transport and logistics workers are right in the middle of peak season. They’re the reason shelves remain stocked, deliveries arrive on time, and businesses stay supplied. Showing courtesy, staying aware, and giving heavy vehicles space is a simple way we can all support them, and keep our families safe,” Louws said.

For insurers writing commercial motor, liability, and workers’ compensation, the overlap between consumer demand and holiday travel heightens exposure in both metropolitan and regional areas. The combination of time pressures on freight operators and variable driving standards among private motorists continues to drive interest in controls such as in-vehicle monitoring, journey management plans, and safety training.

Surveys show widespread distracted and risky driving

As more freight and delivery vehicles operate on suburban and regional roads alongside private cars, recent survey findings on driver distraction help illustrate the level of risk on the network. Survey data from Compare the Market indicates that 54.7% of respondents had eaten food or drunk non-alcoholic beverages while driving, making it the most common self-reported distraction. Other behaviours included speeding (44.9%), driving while tired (38.2%), reaching into the back seat (24.6%), sending or reading text messages (17.4%), and running red lights (10.5%). Nearly one in three reported using a mobile phone while driving, most often for texting and messaging (45.2%), navigation (42.5%), calls (31.2%), and playing music (28.2%).

Further research from AAMI found that 38% of drivers had been involved in an accident or near miss linked to distraction, and almost 90% acknowledged driving while distracted at some point. Cognitive distraction, such as thinking about personal issues, was reported by 36% of participants. One in four said phones or smartwatches had diverted their attention, and 60% had adjusted entertainment or navigation systems while driving.

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