Ping An launches first self-operated rehab hospital in Shenzhen

Hospital features exoskeleton robots and advanced gait analysis systems

Ping An launches first self-operated rehab hospital in Shenzhen

Life & Health

By Roxanne Libatique

Ping An Insurance (Group) Company of China, Ltd. has inaugurated its first self-operated rehabilitation hospital in Shenzhen, marking a strategic expansion of its healthcare services in the region.

The Shenzhen Beiyi Rehabilitation Hospital, managed by PKU Healthcare Group – Ping An’s healthcare subsidiary – aims to provide a wide range of rehabilitation services, from acute care to long-term home-based support, to residents across the Greater Bay Area. The facility is projected to accommodate up to 100,000 patients each year.

Michael Guo, co-CEO of Ping An, said the launch is part of the company’s participation in China’s “Healthy China” initiative and its “health and senior care” strategy. “The hospital enhances the standard of rehabilitation care in Shenzhen and strengthens the integrated ‘insurance + rehabilitation + senior care’ model,” Guo said. He added that the collaboration with PKUCare Rehabilitation Hospital will expand health and senior care services in the region.

Focus on technology and specialty rehabilitation

The hospital provides rehabilitation services in neurology, orthopaedics and joints, paediatrics, geriatrics, spinal cord injury, and pain management. The facility uses technologies such as exoskeleton robots and 3D posture and gait analysis systems as part of its rehabilitation process.

Yougang Zhu, chairman of PKU Healthcare Group and CEO of Ping An Health Insurance, emphasised the hospital’s use of smart technologies. “With a family-centred service approach, the hospital aims to establish an efficient, precise, and future-oriented intelligent rehabilitation platform,” Zhu said.

Integration with insurance and digital payment systems

The hospital connects with Ping An’s insurance and senior care business units. Patients can use Ping An Health Insurance’s direct payment system for hospital services, and the facility is preparing to connect with national and international medical insurance payment platforms. The hospital will process claims for patients from mainland China, Hong Kong, Macau, and overseas.

Additionally, the hospital works with the “Ping An Zhen Yi Nian” experience centre to provide care in hospital, community, and home settings. Information from operating the Shenzhen Beiyi Rehabilitation Hospital will be used in Ping An’s home-based senior care services.

Regional context: medical cost inflation in Asia-Pacific

This development comes as the region faces rising healthcare costs. The 2026 Global Medical Trends report from WTW projects a 14% increase in medical costs for the Asia-Pacific region in 2026. The report, which surveyed 346 health insurers in 82 countries, found that 57% of Asia-Pacific insurers expect medical cost inflation to persist for at least three years, with 42% anticipating even longer-term pressures.

The 2024 Manulife Asia Care Survey also highlighted consumer concerns, with 75% of respondents in Asia identifying healthcare costs as their top financial worry. The survey found that perceived healthcare inflation averaged 23%, with notable increases in prescription drugs, preventive care, outpatient visits, and hospital admissions.

Ping An’s expanding healthcare network

As of September 2025, Ping An had established relationships with over 37,000 hospitals, 107,000 health management institutions, and nearly 241,000 pharmacies across China. The PKU Healthcare Group operates six general hospitals, 14 health management centres, and two specialised rehabilitation hospitals.

The group reported serving nearly 250 million individual customers, with 63% utilising its health and senior care services. In the first nine months of 2025, more than 16 million Ping An Life customers accessed health management offerings.

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